NASSAU, BAHAMAS- The National Health Insurance Authority (NHIA) says payments to healthcare providers have not stopped, amid concerns raised by physicians over the government’s handling of the programme.
“The National Health Insurance Authority (NHIA) remains committed to improving access to quality healthcare services while advancing preventive care throughout The Bahamas,” the Authority said in its statement. It noted that more than 17,000 annual physicals have been completed since January under its national Annual Physical Campaign, reflecting continued progress in promoting a proactive approach to personal health. NHIA added that it currently serves over 161,000 beneficiaries and continues to provide access to essential primary care services, stressing that preventive care remains one of the most effective ways to detect health conditions early, improve long-term outcomes, and reduce strain on the healthcare system.
With respect to provider payments, NHIA said, “payments are ongoing and have not stopped.” While some delays have been experienced, the Authority said payments continue to be processed in structured increments every two weeks as part of a managed approach to addressing outstanding balances. It added that the most recent payment was completed June 23 for Laboratory Providers and June 18, 2026, for Primary Care Providers, representing the initial 50 percent disbursement for May 2026 services.
NHIA also addressed recent public discussions surrounding the National Health Insurance (NHI) Bahamas programme and the National Prescription Drug Plan (NPDP). It said NHI Bahamas, administered by NHIA, provides access to primary healthcare services such as doctor visits, preventive screenings, and essential medical care.
The Authority said the NPDP, currently administered by the National Insurance Board (NIB), facilitates access to prescription medications and confirmed in a statement dated June 12, 2026, that supply chain challenges are being addressed. Although plans are in place for NPDP to transition under NHIA, it said the process has not yet been finalized.
NHIA said it “remains focused on strengthening its partnership with healthcare providers, improving systems, and expanding access to care,” adding that it is committed to delivering a sustainable, patient-centred healthcare programme that benefits both providers and the wider community.
The Authority encouraged beneficiaries experiencing challenges accessing care through participating NHI providers to contact NHIA directly for assistance. Registration for the programme remains available online through the Authority’s website, as well as via its contact centre, WhatsApp line, email, and social media platforms.
