NASSAU, Bahamas — Fusion Superplex says it is “not going anywhere” as it confirmed in a statement that it was recently targeted in a cyberattack that disrupted several of its core systems, including ticketing and internal operations.
In a statement posted its Facebook page, the company said the attack was carried out by a ransomware group linked to a previous 2024 cyber incident involving a London hospital. The breach impacted server infrastructure, temporarily affecting the IMAX system, internal operations and the online ticketing platform.
As a precautionary measure, Fusion Superplex said it took its online ticketing system offline to protect customer data while recovery efforts continue. The platform will remain unavailable until full restoration is complete.
“We are grateful for the swift response of our partners at BTC, including CEO Sameer Bhatti, and the Bahamas Cyber Incident Response Team (CIRT), whose expertise was critical in containing the attack and supporting our recovery,” the company said.
Both BTC and CIRT have indicated that cybercrime is an escalating and active threat across The Bahamas.
Despite the disruption, Fusion Superplex sought to reassure customers and the public that operations are continuing.
“We want you to know that Fusion Superplex is open, operational and not going anywhere. We survived COVID-19. We will move through this the same way — with resilience, with professionalism and with our doors open for you,” the statement added.
