NASSAU, BAHAMAS- Fidelity Bank (Bahamas) Limited has partnered with Visa and fintech firm Keyno to launch new tap authentication technology aimed at simplifying identity verification and card activation for banking customers.
The technology, branded Tap to Confirm and Tap to Activate, allows cardholders to verify their identity or activate new cards by tapping their physical Visa card to their mobile device inside the bank’s app, replacing one-time passcodes, activation codes and some call centre verification processes.
The rollout marks the first commercial deployment of the technology globally and is being introduced through Fidelity’s FIDSECURE mobile app powered by Keyno’s platform and Visa’s authentication infrastructure.
Visa said the system uses EMV chip cryptogram technology, Visa’s Chip Authenticate service and its Visa Transaction Exchange API to provide real-time card authentication through VisaNet.
The companies said the technology is designed to reduce fraud, lower issuer call centre costs and streamline customer onboarding and authentication for high-risk transactions, including password changes, mailing address updates and high-value money transfers.
“Identity verification has become one of the defining challenges of digital commerce — and one of the biggest points of friction for consumers and issuers alike. With tap authentication, Visa is transforming the card in your wallet into a secure, intuitive identity credential, delivering an experience that is easier for consumers and more secure for issuers. This is what Visa’s payments expertise and global infrastructure make possible,” said Mike Romero.
“Identity is the key to safe commerce. Now, your Visa card is the key to secure online identity verification. Keyno and Visa are leading the way—making digital banking safer, simpler, and more trusted with just a tap,” said Robert J Steinman.
Visa said the initial rollout with Fidelity is now live, with broader expansion plans expected throughout 2026.
