NASSAU, BAHAMAS – The productivity of the general post office operations has improved from a ‘meager’ 10 per cent to 90 per cent since its relocation to the Town Centre Mall, according to Transport and Local Government Minister Renward Wells.
Mr. Wells who has ministerial responsibility for the post office told Parliament yesterday that issues at the general post office building on East Hill Street had led to a significant decline in revenue -$5 million in 2012 to around $2 million in 2017 and numerous complaints particularly from the private sector. Mr Wells stated that the former Christie administration had left post office in a “colossal mess”.
The general post office was relocated to the Town Centre Mall back in May, however the move was not without controversy. Last October, conflict of interest claims were leveled against St Anne’s MP Brent Symonette when the government announced plans to move the General Post Office from East Hill Street to the Town Center Mall, of which Symonette has shares in the latter.
The Government entered into a five-year leasehold agreement with the landlord of the Town Center Mall at a concessionary rate of $12 per square foot.
The Town Centre Mall lease has formed the basis of the Opposition’s no-confidence motion against Prime Minister Dr Hubert Minnis.
Mr. Wells yesterday defended the post office move. He stated, “There is an old saying that the proof of the pudding is in the eating and according to the post master general, the head of the post office, since our move seven short months ago we have seen the following growth levels at the general post office.
The productivity of the post office operations have improved from a meager 10 per cent to 90 per cent and as a result the mail processing time that was a year behind is in some instances now sorted within 48 hours.
Customers response to phone notifications to pick up items held in the post office which was almost non-existent is now 95 per cent complaint. The parcel post backlog which again in some cases was a year behind is sorted and up to date, ready for customer pick up.”
Mr. Wells also noted that the new IT infrastructure at the post office has allowed it for the first time to launch its e-commerce initiative, allowing for online shopping via the post office beginning in January 2020.