Social Services to start Disability Registration Drive in GB

FREEPORT, GRAND BAHAMA – The Ministry of Social Services and Urban Development will begin an island-wide registration of those with disabilities, said Brennamae Rolle-Cooper, chief welfare officer at the Department of Social Services in the Disability Affairs Unit, during a press conference on Friday, July 15.

“This exercise of the registration drive, which will be island-wide, would allow for an updated database of persons in Grand Bahama living with a disability to be recorded. Moreover, it would specify the assistance and possible legislation that is needed to further impact in a positive light, individuals living with a disability.”

The drive, being held in conjunction with the National Commission for Persons Living with Disabilities, will begin on Monday and Tuesday in East Grand Bahama from 9 to 1 at the Emmanuel Disciples Center. West Grand Bahama will be held from July 25 to 29 from 9am to 1pm at the Eight Mile Rock High School Gym and in Central Grand Bahama from August 2 to 5 from 9am to 1pm at the St. George’s High School Gym.

Johnathon Cooper, president of the Center for the Deaf, encouraged those with disabilities, or family members of those with disabilities to get registered and get information as to what opportunities and assistance are available.

“We are working together in helping to your benefit and your needs… come on out and register so that we can help you, and then everything will be okay.” 

Mrs. Cooper says the Disabilities Unit will work in conjunction with a number of NGOs and other organizations to assist in getting people registered. For those who are bedridden, once identified, social workers will be going to their homes to do the registration, and “hopefully, no one will be left out in this exercise.”

As an incentive to get the disabled registered, a food voucher giveaway will be held daily.

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In February 2015, the Registrar General Department entered into a contractual agreement with VRC, formerly known as Sunshine Shredder, to digitize its company files as part of a long-overdue transition from paper-based records to a modern, paperless system. The initial cost of the contract was a staggering $89,000 for the first month, followed by an ongoing monthly fee of $85,000. Notably, the agreement lacked a clearly defined project timeline or end date, raising immediate concerns about fiscal oversight and accountability. Tragically, while scanning commenced, the project quickly revealed an alarming absence of quality control and verification protocols. The digitization process, meant to enhance access, accuracy, and operational efficiency, was executed with such poor foresight that the resulting digital records are effectively unusable by the Company Section. The core issue lies in the contract specifications. VRC was commissioned to scan and input data into only three (3) fields, despite the operational requirement being six (6) fields for full functionality within the Department’s systems. This fundamental oversight rendered the digitized records incomplete and incompatible with current needs. Attempts to rectify this monumental error have proven financially unviable. Discussions to incorporate the additional fields revealed that doing so would triple the cost an egregious escalation with no guarantee of improved results. To make matters worse, in 2024, when the Registrar General’s office relocated to a new building, the internal scanning unit comprising trained staff who could have potentially salvaged or improved the process was dismantled. These personnel were reassigned to other departments, effectively dissolving any in-house capacity for quality control or intervention. This sequence of decisions paints a troubling picture of systemic mismanagement, questionable contractual negotiations, and a lack of strategic vision. The public deserves transparency, and those responsible for this financial and operational fiasco must be held to account. A project intended to usher in digital transformation has instead become a cautionary tale of waste and ineptitude at the expense of taxpayers and national record integrity.

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