Scotiabank using technology to help customers control their money

NASSAU, BAHAMASScotiabank on Thursday announced new enhancements to its Alerts feature to give customers more control of their banking.

In addition to Transaction Alerts and Security Alerts, the Bank now offers Credit Card Controls.

Credit Card Controls is an innovative feature that gives customers the ability to turn their credit card off or deactivate international or online transactions. A notification can also be sent when a customer reaches their maximum limit.

Transaction Alerts include ATM withdrawals, Debit or Credit Card purchases, Transfers and Daily or Weekly Balance Notifications. All Scotiabank customers enrolled in online banking will now automatically receive Security Alerts which include Sign in from a New Device, Password Modification, Change of Access Codes or Additions to Payees and Transfer Recipients.

All Alerts are accessed through the Scotia Online Banking website or the Scotia Mobile App and are sent by email or an App Push Notification. While Security Alerts are automatically turned on for all online banking customers, all other Alerts can be selected and customized based on customer preferences.

All new features were designed based on customer feedback and are useful tools to better manage their accounts and monitor account activity. Some of these features are a first for local banks and customer response to the new Alerts has been highly positive. Scotiabank Vice President and District Head for Caribbean North, Roger Archer said “We are committed to enhancing our customers’ experience and we are using technology to improve the convenience and safety of everyday banking “