Sandy Toes: staff followed procedure in fatal shark attack incident

Sandy Toes: staff followed procedure in fatal shark attack incident

Victim’s family alleges tour company offered little assistance, had no medical equipment

NASSAU, BAHAMAS – Sandy Toes, the Bahamian tour company at the center of allegations levied by the family of Jordan Lindsey who died last month following a shark attack in waters off Rose Island, said “all reasonable steps” were taken to prevent the “unfortunate incident” and its staff responded swiftly and in line with its emergency protocols and procedures.

“We would once again like to extend our deepest and sincerest condolences to the family and friends of Jordan Lindsey, who recently passed away as a result of a shark attack in waters near Rose Island in The Bahamas,” said Sandy Toes, in response to questions from Eyewitness News Online.

“All reasonable steps were taken to prevent this very unfortunate incident and our staff responded swiftly and in line with our emergency protocols and procedures.

“We continue to pray for the Lindsey family and all those who have been impacted by this tragic occurrence.”

Lindsey, a 21-year-old Californian student, was snorkeling with relatives when she was attacked.

She was transported to hospital, but died of her injuries, according to authorities.

Her family has since alleged that the tour company offered no medical attention to Lindsey; there was no first aid kit or basic medical supplies.

Jordan’s mother, Kami Lindsey, claimed in a statement issued Tuesday that she swam to her wounded daughter, while two staff members, who were reportedly on a nearby hill, told the pair to swim toward them.

However, the family’s statement said a “shark came between them and again attacked”.

The family also said tour operations should be required to include personnel responsible for spotting snorkelers in trouble and watch for predators; possess medical equipment; and implement clear plans for any emergency situation.

Sandy Toes did not respond in detail to the specific allegations.

On its website, under the general guidelines, the tour company notes: “Guests understand that there are inherent risks involved with a private destination, including but not limited to equipment failure, perils of the sea, harm caused by creatures (including bites), acts of fellow participants, boarding or disembarking boats, entering and exiting the water, walked around the island, climbing and descending stairs and all other activities.”

The company offers a range of excursion experiences, including a full-day tour and guided snorkeling in waters around Rose Island.

Sandy Toes, which is registered in The Bahamas, is officially licensed as Soldier Crab Limited, trading as Sandy Toes.