ATMs and point of sale (POS) affected impacting local commerce
NASSAU, BAHAMAS – A global IT outage affecting industries worldwide has led to disruptions at Lynden Pindling International Airport, with some airlines reporting delays.
NAD officials said in a statement: “Due to global internet issues, we are currently experiencing disruptions affecting operations at Lynden Pindling International Airport (LPIA). Passengers are currently being processed in the check-in areas across all terminals (US Departures and International/Domestic Departures). Bahamas Customs and Immigration are operational for arriving passengers. U.S. Customs and Border Protection (USCBP) officers are using a backup system for processing US-bound travelers.”
The statement continued, “Several airlines have reported flight delays. Travelers are advised to contact their airlines directly for the latest flight updates. Commercial operations, including vendors processing credit card transactions, are also affected by global issues. We appreciate the patience and understanding of all passengers during this time. Our team is monitoring the situation closely and will provide updates throughout the day.”
The impact of the global IT outage extends beyond the airport, affecting local commerce. A software update linked to a product from CrowdStrike, a global cybersecurity firm, appears to have caused disruptions, grounding flights, interrupting broadcasts, and affecting essential services like banking and healthcare.
Locally, reports indicate that some bank ATMs and point-of-sale systems are down, impacting commerce at food stores and service stations.
Gowon Bowe, CEO of Fidelity Bank (Bahamas), confirmed: “Fidelity is experiencing issues with Merchant Services, affecting Point of Sale machines. This aligns with the global issue. Fidelity ATMs are operational, but other banks are facing processing issues with POS systems, which may affect ATM functionality if they share the same system.”
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