Resort opening pushed to December 10
NASSAU, BAHAMAS — Atlantis has announced that it will begin its phased reopening of the hotel on December 10.
The resort’s management, including its President Audrey Oswell, met with some workers via Zoom yesterday to advise them of the way forward and when they will return to work.
In a clip obtained by Eyewitness News, Oswell advised employees that the phased approach “will help protect the health and safety of all of you and our guests. It will also allow us to move forward to align with guest demand.”
The first phase will begin with the opening of the Royal Towers, Harbourside, Aquaventure, Dolphin Cay, other marine habitats, the Atlantis Casino, the Marina, retail stores, and several fine dining restaurants, including Nobu.
“We will also introduce new, specially curated experiences, design with families, small groups, and couples in mind,” Oswell told employees.
“We’ve tailored these experiences to comply with physically distance guidelines and without sacrificing any of our authentic Bahamian hospitality.”
Employees returning to work must follow specific protocols, including a daily self-screening online before their scheduled shift, daily temperature checks, mandatory mask-wearing, physical distancing throughout workspaces and increase cleaning and disinfection in all spaces.
The resort will hold a reorientation for team members returning, who will have to participate in service essentials, functional training, the Atlantis clean and safe promise training, and skills testing.
Team members returning for Phase 1 will be contacted by human resources or their division heads.
Employees who will not return in the first phase will continue to receive vacation pay and health insurance.
“As tourism for Paradise Island increases we will move to Phase 2 of our reopening plan and call back additional team members.
“Things will be different at Atlantis, no doubt about it. You may be concerned about following new safety protocols or performing your job while wearing a mask and physically distancing. But I know that the positive approach and the attitude of Atlanteans have persevered and are stronger today than ever before.
“…While Phase 1 will not be a complete return to normal, it is an important positive and exciting step in the right direction.”
The hotel has been shuttered since The Bahamas saw its first case of COVID-19 in March.