Company nabs Best Wealth Management Provider in The Bahamas award
For the second year in a row, CIBC First Caribbean has been named “Best Wealth Management Provider” in The Bahamas by World Finance magazine.
“We’re absolutely thrilled,” said Brent Haines, centre manager of private wealth management.
He stressed that client service was the real secret to their success.
“The thing that differentiates us from most other people is our service to our clients,” he said.
“We’ve got some of the best software currently available. The clients that are using it are thrilled. It allows online access, so they can log in and see their account whenever they please, from wherever they are on the planet, as long as they have internet access.
“The experience is very transparent for clients – they see their portfolios, prices, and net worth updated in real-time as the market moves. So, they love the software, but they also love my guys – our team is arguably second to none.”
Haines also praised his colleagues who work behind the scenes to support the work of his section.
“While we’re the face of the bank and the asset management side, many of our colleagues bring their skills, effort, and hard work to bear to make us look as good as we do. Truly, it’s a team effort,” he said.
The World Finance Banking Awards recognizes sector-leading expertise for the banking industry globally.
The selection panel is said to use a wide range of quantitative and qualitative criteria to select the award winners. Having already set the mark for themselves, Haines said, the bank has a new feature in store that will hopefully help the financial service provider replicate its win next year.
“We’ve got world-class software and plan to install a new development that will give clients less variability in their portfolios, so they wind-up with a smoother, more consistent return. It offers true multicurrency capabilities and global custodianship,” Haines added.
“We’ll be the first installation of this software anywhere on the planet, and we’ll be able to offer clients portfolios designed by some of the brightest minds in the investment arena. So, we’re hoping that will help us replicate the award in the coming year.”
The bank’s Bahamas business was also recently named “Most Innovative Bank” by World Finance magazine.